Training for Volunteer Management

Volunteering WA (VWA) are the experts in volunteer management training and offer a comprehensive range of volunteer-specific workshops and networking opportunities in WA. VWA keep abreast of all rapid changes in volunteering and are constantly engaging with the sector and local and international researchers in the industry.

The courses on the training calendar for 2020/21 all link to the Continuous Professional Development (CPD) Program.

Continuous Professional Development (CPD) Program

There are many options for volunteer management training from attending one workshop to engaging in Continuous Professional Development (CPD). Volunteering WA will be introducing the CPD program which is the practice of maintaining and developing the skills and knowledge required in your current job role, sector and beyond.

This program will support your continuous professional development by formally recognising the work you are doing to raise the standards of volunteer leadership in their organisation and across our state.

The CPD will be achieved through a range of methods including learning on the job, reading relevant articles, attending and/ or participating in events, joining industry committees and groups, as well as formal training and commences 1 October 2020. This will replace VWA's Management Endorsement Levels.

The CPD Program for Professional Leaders of Volunteers is a formal avenue to improve your knowledge and skills. The CPD Program will help raise your pro?le, and demonstrates your dedication to your career and to the volunteer leadership profession. By gaining 16 CPD points in 2020 you earn the right to put PLV after your name as a public declaration of your commitment.

Participants are required to accumulate a minimum of 16 points from October 2020 – June 2021.These points can be attained through any combination of:

  • Professional development, events and services offered by Volunteering WA
  • Professional development at your organisation
  • Reading relevant industry articles/ newsletters
  • Mentoring colleagues/ members in volunteering management
  • Reflective practice
  • Read the FAQ’s and register for the CPD Program
  • In October, VWA will provide you with the CPD Activity Point Schedule so that you can plan your CPD activities.
  • You participate in your chosen CPD activities and complete the Activity Validation Form after each activity.
  • You update your Activity Validation Form and submit the form to Volunteering WA every two months and finalise at the end of the year.

Endorsed by Volunteering Australia, this program will be exclusive to Volunteering WA members* (conditions apply) who are actively leading volunteers and will only cost $50 (+ GST) in 2020.

For further details about the CPD, please email louise@volunteeringwa.org.au

Cert IV in Coordination of Volunteer Programs (CHC44015)

Volunteering WA in partnership with The Centre for Volunteering, through the National School of Volunteer Management (SVM) [RTO code 90031], is pleased to offer the Certificate IV in Coordination of Volunteer Programs (CHC44015).

This online 12 month course has been developed with the not-for-profit or community service professional in mind and is responsive to the latest trends and requirements for volunteer coordinators in Australia.

The Cert IV course will enhance your thinking on how to operate more effectively in a challenging environment often with limited resources and you will learn new technologies and innovative processes to manage and enrich volunteer worker experiences and to channel that energy into productive outcomes.

To undertake this qualification you must be currently working or volunteering in a role with coordination responsibilities.

This intensive 12 month course will cost $3,000 (+ GST) in 2020 and will include all 12 units, 1 National Standards workshop run by VWA and the attendance of 2 VWA networking events.

If you are registered for the CPD program 12 points are awarded upon completion of the Cert IV in Coordination of Volunteer Programs, 2 points for VWA’s National Standards workshop and 4 points for attending 2 VWA networking events in 2020/21.

If you would like further information, please click here.

Next steps:  

If you would like to proceed with enrolment, the procedure is as follows:  

  1. Complete an application. 
  2. If you have any credit transfers, send through your transcript and give us permission to view your USI. Here’s a quick 2 minute video to show how.
  3. Provide proof of identification e.g. drivers licence or passport.
  4. Please note the course fee is payable in instalments, with the first instalment due upfront - we will send you an invoice for this after step 4 has been completed. No more than $1,500 will be charged upfront. 
  5. After payment of the first instalment, the training and assessment program begins - you will be given access to training and assessment materials on https://cfv.mrooms.net/.

VWA Workshops and Online Training Webinars

Volunteering WA’s formal workshops and Online Training Webinars for professional volunteer management align with nationally recognised qualifications and the VWA Continuous Professional Development (CPD) Program.

Choose from the below fee for service VWA workshops to build and achieve recognition for your commitment to professional development.

Key Issues of Volunteer Management (half or full day)

(2 CPD points)

This fast-paced, information-rich workshop is essential for anyone new to volunteer management. We cover the key principles for effective volunteer management plus additional topics that will allow you to function at an even higher level.  Topics we cover are:  volunteer motivation, getting your organisation ready for volunteer involvement, marketing, connecting and matching expectations, acknowledging volunteers and evaluating volunteer outcomes.  Bonus topics cover attracting and retaining the different generations, influencing up-wards, and Volunteer Rights and Responsibilities.

National Standards for Volunteer Involving Organisations (half or full day)

(2 CPD points)

If you coordinate volunteers or have management or governance responsibility in organisations that work with volunteers, the National Standards for Volunteer Involvement will be a very useful tool. In the morning session you will work in groups to uncover the challenges and benefits of implementing standards, and get to know how the eight Standards can be applied in real situations. The afternoon session focuses on gaps in your organisation, looks at how you can manage change, and begin an action plan. This can help you become a volunteer organisation of choice which will make your job easier and you’ll be a star!

6 CPD points for implementing the National Standards into your organisation.

3 CPD points for reviewing your organisations alignment to the National Standards.

Each VWA’s Masterclass accounts for 2 points towards your CPD Program.

Organisational Readiness

Eliminate any volunteer program anxiety and discover the information you need to recruit volunteers. This session includes having the culture you want, making your organisation attractive to volunteers, understanding volunteer motivation, and the legal stuff to make sure you are working within the law.

Marketing, Connecting and Matching Expectations

Are you having difficulty finding volunteers?  It is no longer about recruiting, it’s about connecting volunteers and matching their expectation with yours. This session focusses on target markets, writing effective messages and winning advertisements to different target groups. It also focuses on how to screen, select and prepare for interviews and conducting interviews.

Supporting Volunteers for Success

Supporting volunteers is more than saying “thank you” and having an end-of-year party. This session will show you ways to support and re-engage with your volunteers and how to eliminate the expensive of recruitment. Learn contemporary ways of retaining your volunteers by looking after their interests and needs.

Evaluating Volunteer Outcomes

Managing the performance of workers can be quite daunting. Having smooth systems in place will protect volunteers and will support you to manage day-to-day challenges. Topics for this session include appraising and managing disputes, performing evaluations, disciplinary action, engaging in difficult discussions with volunteers, dismissals and saying farewell.

Leadership

A functioning organisation requires strong leadership. Essential for all Volunteer Managers, this workshop is also advantageous for anyone on a Committee or Board. It focusses on the importance of leadership in the management of volunteers and explores different models of leadership and how they can help you to engage and retain volunteers.

Supervision

Increase productivity, loyalty and commitment from volunteers by exploring your supervision style. Learn how to negotiate tricky volunteer situations and how to communicate effective feedback to volunteers. We’ll also uncover common reasons for conflict and grievances and how to avoid them.

Enhancing Access to Diversity

By expanding your recruitment to include a diversity of volunteers you’ll open a whole new world that may be extremely rewarding for your organisation, clients and volunteers. This session looks at different recruitment methods to attract multicultural volunteers, provide a welcoming and inclusive environment, and how to avoid discriminatory practices. This is critical for all modern organisations.

Communications

In this session you will learn to understand and deal with differing communication styles. We will explore team communication, communication choices as well as the art of listening. Communicating effectively will give you the confidence to receive the funding and support you need!

Volunteer Risk Management and Taboo Topics

In this session, we will explore identifying the overt and covert signs of trauma and look at the importance of migrants, ethnicity, class, gender and religion in the volunteering workplace. In addition the risk management session will help you identify the types of risks and look at common insurance claims and how they can be avoided. Most importantly, this workshop will prepare you for the occupational health and safety legislation which applies to all volunteers in WA.

Developed for regional clubs, community groups and smaller organisations, these fee for service valuable workshops support participants to manage and coordinate their volunteer programs and to help their groups to flourish!

If you are registered for the CPD program 2 points are awarded for attendance to each workshop.

Generational Volunteering

Take a look into each generation and learn how to attract, retain and work with them all. Participants will learn:

  • The generational expectations of the volunteer experience
  • How successful organisations are able to attract and retain younger generations
  • Volunteer Rights and Responsibilities
  • What you need to do differently to future-proof your organization.

Writing Winning Grant Applications

Developed with assistance from Lotterywest, Department of Local Government and Communities and Bid Write, this session covers what funders are looking for, why applications are not successful, the four different types of grants and the five steps of a successful grant application. This practical workshop is useful for people who are time poor and have minimal grant writing experience.

Recruiting Volunteers

What motivates people to volunteer? How do you write a recruitment message to attract the best volunteers? This session covers the following topics: aligning your vision and purpose with recruitment, organisational policies, recruitment and volunteer rights and responsibilities.

Rewarding and Recognising volunteers

Discover cost effective ways to highlight why people should volunteer for your organisation. This session covers orientation and training, rewarding and recognising volunteers, reimbursements and how to retain great volunteers.

Communication Skills

In this session we will discuss different communication styles which will enable you to work more effectively with a broader range of people.

Volunteer Risk Management

Do you rely on volunteers to ensure the safety of people or equipment? This practical workshop will help you identify volunteer risks and look at common insurance claims and how they can be avoided.

Enhancing Access to Diversity

Expanding your recruitment to include a range of diverse volunteers will open a whole world of skills and knowledge. This session looks at different recruitment methods to attract multicultural volunteers, provide a welcoming and inclusive environment, and how to avoid discriminatory practices. This is critical for all modern organisations.

Please contact our Manager Training and Development, to find out more information including pricing structure.

Workshop Fees

All workshop fees include credit card fees and GST. For more details about the workshop fees, Please click on Upcoming Training and choose the course you are interested in.

Upcoming volunteer management training sessions

  • 06 Oct

    Volunteer Manager Training

    Referral Officer Training

    This session covers referring volunteers with the VIKTOR database, how to match potential volunteers to roles, and how the system works internally.

  • 14 Oct

    Volunteer Manager Training

    VWA Volunteer Management Network (VMN)

    Join VWA’s Training and Education Manager and other Volunteer Managers to discuss general news, events, information sharing and problem solving, followed by 30 minutes of networking.

  • 20 Oct

    Volunteer Manager Training

    Writing Successful Grant Applications - Webinar

    This one and a half hour information webinar will give you the basics for writing grant applications 

  • 27 Oct

    Volunteer Manager Training

    Making the most of your Volunteering WA membership

    Would you like to know more about the services and support that available to you and your organisation as a member of Volunteering WA?

  • 27 Oct

    Volunteer Manager Training

    Online VIRA Demo

    Join an online presentation and take a look at VIRA, how it works, and how it can be used as a volunteer management tool.

  • 29 Oct

    Volunteer Manager Training

    Introduction to VIKTOR

    If you are new to VIKTOR (the national online volunteer recruitment and referral platform) and responsible for volunteer recruitment, this session will help you get started.

  • 29 Oct

    Volunteer Manager Training

    Key Issues of Volunteer Management - Online

    Our information-rich introductory half a day workshop is essential for everyone managing or coordinating volunteer efforts.

  • 05 Nov

    Volunteer Manager Training

    International Volunteer Managers Day #IVMDay2020

    Volunteering WA is proud to celebrate the profession of volunteer leadership and we would like to invite you to join us in celebrating the vital role of Volunteer Managers

  • 10 Nov

    Volunteer Manager Training

    National Standards for Volunteer Involvement - Online

    The National Standards for Volunteer Involvement is a useful tool for any organisation that wants to step up its volunteer program to be an organisation of choice for volunteers.

  • 11 Nov

    Volunteer Manager Training

    Leading the Way: Module 1 - Building a Solid Foundation

    This free online course has been specifically designed for Volunteer Managers who work in small volunteer-involving organisations. It outlines a best practice approach to launch or re-invigorate volunteer programs and supports the ongoing effective management of volunteers.

    This course is divided into four modules which will provide pragmatic practices, tips and materials. 

  • 19 Nov

    Volunteer Manager Training

    Leading the Way: Module 2 - Connecting with Volunteers

    This free online course has been specifically designed for Volunteer Managers who work in small volunteer-involving organisations. It outlines a best practice approach to launch or re-invigorate volunteer programs and supports the ongoing effective management of volunteers.

    This course is divided into four modules which will provide pragmatic practices, tips and materials. 

  • 25 Nov
  • 26 Nov

    Volunteer Manager Training

    Leading the Way: Module 3 - Supporting Volunteers

    This free online course has been specifically designed for Volunteer Managers who work in small volunteer-involving organisations. It outlines a best practice approach to launch or re-invigorate volunteer programs and supports the ongoing effective management of volunteers.

    This course is divided into four modules which will provide pragmatic practices, tips and materials. 

  • 01 Dec

    Volunteer Manager Training

    Introduction to VIKTOR

    If you are new to VIKTOR (the national online volunteer recruitment and referral platform) and responsible for volunteer recruitment, this session will help you get started.

  • 07 Dec

    Volunteer Manager Training

    Making the most of your Volunteering WA membership

    Would you like to know more about the services and support that available to you and your organisation as a member of Volunteering WA?

  • 09 Dec

    Volunteer Manager Training

    Leading the Way: Module 4 - Program Review and Volunteer Engagement Plan Development

    This free online course has been specifically designed for Volunteer Managers who work in small volunteer-involving organisations. It outlines a best practice approach to launch or re-invigorate volunteer programs and supports the ongoing effective management of volunteers.

    This course is divided into four modules which will provide pragmatic practices, tips and materials. 

  • 10 Dec

    Volunteer Manager Training

    VWA Volunteer Management Network (VMN)

    Join VWA’s Training and Education Manager and other Volunteer Managers to discuss general news, events, information sharing and problem solving, followed by 30 minutes of networking.

  • 02 Feb

    Volunteer Manager Training

    Making the most of your Volunteering WA membership

    Would you like to know more about the services and support that available to you and your organisation as a member of Volunteering WA?

  • 11 Feb

    Volunteer Manager Training

    VWA Volunteer Management Network (VMN)

    Join VWA’s Training and Education Manager and other Volunteer Managers to discuss general news, events, information sharing and problem solving, followed by 30 minutes of networking.

  • 23 Feb

    Volunteer Manager Training

    Writing Successful Grant Applications - Webinar

    This one and a half hour information webinar will give you the basics for writing grant applications 

  • 24 Feb

    Volunteer Manager Training

    National Standards for Volunteer Involvement - Online

    The National Standards for Volunteer Involvement is a useful tool for any organisation that wants to step up its volunteer program to be an organisation of choice for volunteers.

  • 25 Feb

    Volunteer Manager Training

    Key Issues of Volunteer Management - Online

    Our information-rich introductory half a day workshop is essential for everyone managing or coordinating volunteer efforts.

  • 14 Apr

    Volunteer Manager Training

    VMN Volunteer Management Network (VMN)

    Join VWA’s Training and Education Manager and other Volunteer Managers to discuss general news, events, information sharing and problem solving, followed by 30 minutes of networking.

  • 15 Apr

    Volunteer Manager Training

    Making the most of your Volunteering WA membership

    Would you like to know more about the services and support that available to you and your organisation as a member of Volunteering WA?

  • 25 May

    Volunteer Manager Training

    Making the most of your Volunteering WA membership

    Would you like to know more about the services and support that available to you and your organisation as a member of Volunteering WA?

  • 16 Jun

    Volunteer Manager Training

    Volunteer Management Network (VMN)

    Join VWA’s Training and Education Manager and other Volunteer Managers to discuss general news, events, information sharing and problem solving, followed by 30 minutes of networking.