Support self-care and communication for volunteers
Ensure volunteers feel supported to make decisions in their best interests around whether to continue to volunteer or not.
Keep volunteers informed about what is happening with regard to:
Any changes to service delivery
Any changes to communication channels (ie should they email queries if people are now working from home?)
Ensure volunteer contact information is up to date.
Did you know that Volunteering WA’s VIRA platform can be used to manage volunteer information? Find out more here.
Set strict expectations on unwell volunteers
Clearly communicate that it they are unwell they should stay home and seek medical attention if needed.
Volunteers are used to helping others. But let them know its ok to ask for help if they need it.
Ensure your volunteering programs are compliant with restrictions
The State Government has implemented a number of stages of restrictions in response to the pandemic to limit the risk of widespread community transmission.
To find out more about the latest changes click here.
Review your contingencies and insurances
Your organisation may have a business continuity plan for how it will operate if a significant proportion of staff or volunteers are unavailable or there are interruptions to key services (such as IT) or suppliers.
It may provide guidance on how to manage this period of transition, back to full or partial operation, during COVID-19 restrictions.
Every insurance policy will have varying terms and conditions so you should check directly with your insurance company or broker.
It is not recommended that volunteer-involving organisations place volunteer staff in roles that were previously held by paid staff or have been identified as paid jobs.
For more information on managing employment issues in not-for-profits during COVID-19 crisis, refer here.
WA State Government Actions
The State Government, through Lotterywest, has committed $159 million into a COVID-19 Relief Fund to respond to the hardship being experienced by the Western Australian community as a result the COVID-19 pandemic. More details the program are listed here.
The Commissioner for Consumer Protection in WA has also provided updated advice for incorporated associations and clubs. Find out more here.