Project Case Study: Peel Volunteer Resource Centre

02/12/2024

Implementing a buddy system

Project background

Peel Volunteer Resource Centre developed a targeted program to intensely support volunteer involving organisations to design, plan, recruit, and engage with a new realm of volunteers. During a recent in-person meeting, Peel Volunteer Resource Centre had the privilege of hearing one participant's compelling story. The volunteer revealed that, despite having held various jobs, he struggled to maintain employment for more than a week due to a lack of experience and his disability. This experience had severely impacted his confidence, making it increasingly difficult for him to secure stable work. However, he expressed a keen interest in volunteering to build his skills and regain his self-assurance.

Approach

In a new approach, the volunteer organisation considered the participant's disability and how it could be an advantage in the role he was being considered for. The team decided to work closely with Peel Volunteer Resource Centre to identify the best way to support the participant in maximising his potential while building his skills and confidence. After careful consideration, they implemented a one-on-one buddy system that would provide the participant with the necessary support and guidance.

Outcome

The volunteering role was carried out without any issues and the plan is for the volunteer to continue volunteering with New Beginning Church in Mandurah. Volunteering has already significantly boosted his confidence, empowering him to take action and enrol in a course to complete a ticket that he had been postponing due to lack of confidence.

By embracing inclusive volunteering practices and providing the participant with the support he needed to succeed and grow in his role, the volunteer organisation has unlocked a world of new possibilities for its volunteers, inspiring them to push themselves to new heights and achieve their full potential.

Key learnings

Providing adequate support to volunteers is crucial for them to perform their roles effectively and confidently. This mutually benefits both the volunteer and the organisation as it ensures the volunteer's continued commitment to the role, leading to the successful accomplishment of tasks and goals.


The Volunteer Management Activity Project Grants are funded by the Australian Government Department of Social Services.