{"id":179,"date":"2020-09-24T22:39:01","date_gmt":"2020-09-24T14:39:01","guid":{"rendered":"http:\/\/volunteeringwa.org.au.test\/?page_id=179"},"modified":"2020-10-16T11:40:34","modified_gmt":"2020-10-16T03:40:34","slug":"connecting-people-through-technology","status":"publish","type":"page","link":"http:\/\/volunteeringwa.org.au.test\/connecting-people-through-technology\/","title":{"rendered":"Connecting People through Technology"},"content":{"rendered":"
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VIKTOR is the national volunteering database developed by Volunteering WA and endorsed by all of the State and Territory volunteering peak bodies across Australia. It continues to grow and connect people to their communities by providing organisations and Volunteer Resource Centres across Australia with the technology to reach potential volunteers, with 5,542 active volunteer roles listed through VIKTOR at any time.<\/p>\n
VIKTOR allows organisations to post opportunities to the SEEK Volunteer and GoVolunteer websites, as well as a number of other websites. This year 2,566,848 volunteers<\/strong> have visited these platforms resulting in 215,547 expressions of interest being delivered through the website.<\/p>\n Despite the COVID-19 pandemic causing disruption, use of VIKTOR has grown significantly as Volunteer Resource Centres and Volunteer Involving Organisations look to increase their online presence and meet the demand for virtual volunteering roles. VITKOR has recently been updated to enhance interoperability with the Department of Social Services IT systems. It will now allow the export of files that can be imported into the DSS DEX system, vastly simplifying reporting for organisations receiving DSS funding.<\/p>\n VIRA is Volunteering WA\u2019s easy-to-use volunteer management system that simplifies and streamlines every facet of volunteer management. VIRA links to both VIKTOR and the Volunteer Profile to reduce duplication and data entry. Several new features have been added to VIRA this year resulting in a 23% increase in the number of organisations purchasing VIRA.<\/p>\n Volunteering WA has provided daily helpdesk support to VIKTOR, VIRA, GoVolunteer, SEEK Volunteer and Volunteer Profile users across Australia for over a decade. We assist high volumes of users each year and pride ourselves on the level of customer service we provide to those using our IT products and services. This year the helpdesk satisfactorily responded to almost 9,500 requests.<\/p>\n \u201cVIRA is user friendly, great for reporting and gives a clear overview of our volunteer base. I would recommend VIRA to other not-for-profits as it\u2019s a cost effective program and extremely easy to use.\u201d Elena Mauen – Citizens Advice Bureau of WA<\/p><\/blockquote>\nVIRA <\/strong><\/h3>\n
Helpdesk <\/strong><\/h3>\n